Support · CC Capture

Known Limitations

ChromaChecker Capture 4.0 is under active development. This list is updated with each release.

Known Limitations

Also shipped with each release at download.chromachecker.com/software/CC_Capture/v<VERSION>/limitations.md and shown inside the application.

Instruments — Not Yet Supported

# Instrument Details
1Techkon SpectroDensWi-Fi connection not supported (USB only)
2X-Rite eXact 1Bluetooth connection not supported on macOS and Windows
3X-Rite eXact 1Limited support — M1 measurements cannot be combined with M0/M2 in a single job
4Konica Minolta myiro-1Display measurement mode not supported

Plugins

# Plugin Status
1AI AssistantEnabled after the public release
2ChromaCheckerLogin integration not yet available (in progress)
3JETI specbos / spectravalNot yet tested
4MessengerWorking; unread notifications still being refined
5IoT BridgeWorking with MQTT brokers; Zigbee coordinator support still being extended
6Print ReportsImplementation in progress
7VideoWorking; playback of the ChromaChecker channel
8Broadcom QminiImplementation in progress
9RustDeskIn testing phase
10SoftproofingIn active development. Colour-managed rendering, spot-colour accuracy and Measure proof colour are working; the interface is still changing between releases
11EIZO ColorEdge SensorLimited to reading settings, running measurements, and displaying LUTs — hardware calibration and LUT editing not available
12X-Rite IC-PlateNot yet supported

Build Validity — Plugins Only

The application itself does not expire. The time limit that older builds carried was part of the version-4 test period, and that period is over — from 4.0.567 onward CC Capture keeps working however old the build is.

Plugins are the part still in beta, and the only part with a clock. They are under heavy development, so a release's plugins keep working for 60 days from the build date (shown in Help → About) and the counter starts again with every update. Keeping up to date is all it takes.

Age since build date Effect
0 – 60 daysFull functionality
60+ daysPlugins stop loading; the application continues to work normally

Operating Systems and Older Instruments

An instrument that works today can stop working after an operating-system upgrade, and the cause is usually not CC Capture.

  • Vendor drivers and services. Several instruments need software from their manufacturer — a driver, a background service, a runtime. When Apple or Microsoft change how drivers are loaded or signed, a vendor component that is no longer maintained stops loading, and the instrument disappears from every application on that machine, not only ours.
  • 32-bit and legacy interfaces. Instruments from the serial and 32-bit era depend on components that current systems no longer provide.
  • Tightened privacy gates. Recent macOS releases require explicit permission before an application may use Bluetooth, the camera, or the local network. Until the permission is granted the connection simply fails, which looks like a broken instrument rather than a prompt nobody answered.

Before upgrading an operating system on a measuring workstation, check that your instrument's manufacturer supports that version. A colour workstation is not the machine to upgrade on the day a new system is released.

CC Capture's Run Diagnostics reports which vendor drivers and services it can find, and which system permissions have been granted — it is the fastest way to tell an instrument fault from an operating-system one.

Requirements for the application itself are at System Requirements.

General Notes

Instrument support is being added incrementally. If your instrument is listed above, please check back with future updates.

If you encounter issues with a supported instrument, please contact support@chromachecker.com.

Peter · AI Assistant
Looking for whether your instrument or plugin is supported yet? I can help you read the limitations list.