We strongly recommend updating your instrument firmware to the most recent version. 

We have tested CC Capture with SpectroPlate Expert
Software  version 6.06 / 20.02.2019 • Hardware version: 3

To update firmware download it from www.techkon.com
Techkon is frequently updating software and the current SDK may not work properly with the old firmware. Additionally, a list of supported media is a part of the firmware.