Support

FAQ

    March 28, 2022

    Quick Start Guide - Overview

    This guide will help you configure ChromaChecker for your organization's quality control program. Keep in mind that ChromaChecker supports any control strip, spot color placeholders, and industry-standard data files, so determining your requirements is important. You will find that ChromaChecker is simple to use yet provides a sophisticated Color Conformance Platform.

    Introduction

    Your ChromaChecker Color Conformance Platform generates reports on the precision and accuracy of your printing devices. The Print Inspector allows you to check the press before, during and after the print run, depending on the printer being used. 

    ChromaChecker Quick Start instructions allow you to connect your printing devices to the ChromaChecker cloud during normal production. ChromaChecker works with any color bar, and can report pass fail compliance based on any parameters.

     

    Specification for Control Strip or Master Color Matches

    We've identified some easy-to-follow best practices for different industries and use cases, but you can customize the system based on your needs. These Getting Started Guides are intended to be instructional as well as practical. 

    1) Print Buyer

    2) Print Production

    3) Manufacturing of Product

    4) Textile Production

     

    Note: ChromaChecker supports any Control Strip layout and virtually any measurement instrument

     

    What you will need: Identify instrument/software to determine the easiest method for uploading data

    The type of instrument/software in use will define the best method for connecting the measurement data to your ChromaChecker Platform. Options for connecting the measurement data to ChromaChecker include CC Capture, CC Uploader, and direct API interfaces.  ChromaChecker supports industry-standard file types so you can easily upload existing measurement files.

     

    Quick Start - Using the ChromaChecker CC84 Control Strip

    Step 1

    Step 2

    Step 3 (optional)

    Step 4

    Setting Preferences

    Adding New Printing Devices

     Skip If using

    Default Operator Login credentials

     CC Capture


    Windows 10 • Mac OS

       

    Updating Printers

    Enter Serial Number

     

    1) Add the User

    2) Assign a Printing Device to the User

     

    CC Uploader


    Windows 10 • Mac OS

     

    Additional Support

    1. Ask Your Expert - Submit a job ticket and provide access for our tech support team
    2. Contact Your Coach - If you have the Coaching Support service, contact your coach for a remote session or to update your roadmap.
    3. Log into E-Learning System

     

      

    Contact ChromaChecker Support

    Additional information and Support Form is available for logged users.